This document constitutes an electronic record in accordance with applicable international and local laws governing electronic records and digital transactions. It governs access, use, registration, listing, purchase, and all activities on NaurangD Ecommerce Pvt Ltd’s platform, website, mobile applications, digital marketplace, and related services (collectively, the “Platform”). By accessing, browsing, registering, listing products, purchasing products, or otherwise using any services on the Platform, the user (“User”, “Customer”, “Seller”, “Vendor”, “Supplier”, “Visitor”, or “You”) agrees to be bound by these Terms of Use, Privacy Policy, Seller/Vendor Agreement, and all related policies incorporated herein. If the user does not agree with these terms, the user must immediately discontinue use of the platform.
NaurangD Ecommerce Pvt Ltd operates a comprehensive digital marketplace platform that connects buyers, sellers, farmers, artisans, rural entrepreneurs, manufacturers, small businesses, and service providers directly with customers. The Platform is designed as a location-based smart marketplace ecosystem, enabling users to discover nearby products, connect with local vendors, and participate in seamless digital commerce.
The Platform offers a wide range of functionalities for users, including:
Browsing and searching products across multiple categories and regions.
Purchasing goods from verified and registered vendors.
Registering as sellers and listing products for sale.
Promoting services or businesses to reach targeted audiences.
Interacting with other users within the marketplace ecosystem for collaboration and engagement.
The Platform is equipped with multi-currency and multi-language support, making it ready for cross-border trade and global transactions. Advanced technology ensures secure, transparent, and efficient operations, supporting both local and international commerce. Mission: To empower local and global commerce, foster entrepreneurship, and ensure economic inclusion by leveraging cutting-edge digital technology, innovative solutions, and a user-centric marketplace experience.
All users of NaurangD Ecommerce Pvt Ltd are required to provide true, accurate, current, and complete information during registration and throughout their use of the Platform. Users are fully responsible for the confidentiality and security of their account credentials, including usernames, passwords, and any authentication methods. To ensure maximum security, the Platform implements Two-Factor Authentication (2FA) and end-to-end encryption for account access and sensitive transactions. Users are obligated to report any suspicious or unauthorized activity immediately to the Platform’s support team. Users are solely accountable for all activities conducted through their accounts, including transactions, communications, and content uploads. NaurangD Ecommerce Pvt Ltd disclaims all liability for any loss, damage, or unauthorized access resulting from the user’s failure to maintain the confidentiality or security of their account credentials. The Platform strictly complies with international data protection standards, including GDPR, CCPA, and other applicable global privacy regulations, to safeguard user information and ensure responsible data handling.
All users registering as sellers or vendors on NaurangD Ecommerce Pvt Ltd confirm that they are legally authorized to sell the products they list on the Platform. Vendors are solely responsible for ensuring the authenticity, quality, legality, and compliance of their products with all applicable laws and regulations. Key responsibilities of vendors and sellers include: Ensuring product authenticity and high-quality standards. Maintaining accurate product descriptions, specifications, and pricing, reflecting true market value. Timely fulfillment of customer orders and effective inventory management. Providing responsive customer support and handling returns or complaints professionally. Compliance with all tax regulations, import/export rules, and industry-specific standards. Adhering to ISO, HACCP, FSSAI, and other applicable quality and safety standards, especially for food, consumables, and regulated goods. NaurangD Ecommerce Pvt Ltd functions solely as a technology platform and marketplace facilitator. The company does not manufacture, store, or directly sell most of the products listed by third-party vendors and is not liable for product authenticity, quality, or legal compliance. Vendors engage with buyers at their discretion, and the Platform provides tools and systems to facilitate transactions, logistics, and payment processing in a secure and transparent manner.
All users of NaurangD Ecommerce Pvt Ltd are required to use the Platform solely for lawful and authorized purposes. Any use of the Platform for illegal, unethical, or prohibited activities is strictly forbidden. Prohibited activities include, but are not limited to: Conducting fraudulent transactions or attempting financial deception. Misrepresentation of products, services, or vendor information. Distribution or sale of counterfeit goods or unauthorized replicas. Intellectual property violations, including infringement of trademarks, copyrights, or patents. Uploading or spreading malware, viruses, or harmful software that compromises Platform security. Unauthorized access attempts to Platform systems, databases, or other users’ accounts. Manipulation of pricing, order systems, or transaction flows to gain unfair advantage. Engaging in any activity that harms the Platform, its users, or its ecosystem, including spamming, harassment, or abusive conduct. Users are expected to comply with digital etiquette, anti-spam regulations, and applicable local and international laws while using the Platform. Consequences of violations: Failure to adhere to this policy may result in temporary suspension, permanent termination of accounts, or legal action, depending on the severity of the violation. NaurangD Ecommerce Pvt Ltd reserves the right to take all necessary actions to protect its Platform, users, and marketplace integrity.
The Platform serves as a digital intermediary, connecting buyers and sellers within a secure and transparent marketplace ecosystem. All transactions conducted through the Platform are primarily agreements between the buyer and the seller. While NaurangD Ecommerce Pvt Ltd endeavors to maintain a trustworthy and reliable marketplace, it does not guarantee the quality, safety, legality, or authenticity of products listed by third-party vendors. Users acknowledge that the company’s role is strictly limited to facilitating marketplace interactions. The Platform also supports international transactions, multi-currency operations, and compliance with applicable foreign trade and currency regulations. Users engage with sellers at their own discretion, and the Platform disclaims liability for any issues related to product quality, authenticity, safety, or legality.
NaurangD Ecommerce Pvt Ltd strives to maintain transparent and competitive pricing across all products and services on the Platform. However, prices, discounts, offers, and promotional campaigns displayed on the Platform are dynamic and may change at any time without prior notice due to market conditions, vendor updates, or promotional adjustments. The company reserves the right to cancel, modify, or refuse any order in circumstances including, but not limited to: Pricing errors or typographical mistakes in product listings. System errors or technical issues affecting pricing or order processing. Fraudulent activity or suspicious transactions. Stock unavailability or inventory shortages. Violations of Platform policies, terms of use, or applicable laws. NaurangD Ecommerce Pvt Ltd ensures efforts to maintain both global and local pricing stability while providing flexibility for promotional strategies. Users are encouraged to verify pricing, promotions, and stock availability before placing an order.
NaurangD Ecommerce Pvt Ltd facilitates all payments through secure and trusted third-party payment gateways, banks, and financial institutions. The Platform supports multi-currency transactions, cross-border payments, and escrow mechanisms to ensure transparency, security, and trust in all financial operations. While the Platform provides tools to process payments efficiently, NaurangD Ecommerce Pvt Ltd does not control third-party payment providers and therefore is not liable for any failures, delays, technical errors, or disruptions caused by these external services. All refunds, reversals, and dispute resolutions are conducted in accordance with international compliance standards and applicable regulations to protect both buyers and sellers. Users are encouraged to verify transaction details and maintain communication with the Platform and vendors for secure and smooth financial operations.
Delivery timelines are estimates and may vary...NaurangD Ecommerce Pvt Ltd ensures that order fulfillment is managed efficiently through multiple delivery channels, including direct seller deliveries, third-party logistics (3PL) partners, and independent delivery networks. Delivery timelines provided on the Platform are estimates only and may be affected by external factors such as weather conditions, transportation challenges, regulatory requirements, and unforeseen operational circumstances. The Platform integrates smart logistics solutions, AI-based real-time tracking systems, and is prepared for advanced delivery technologies including drone delivery, ensuring transparency and operational efficiency. All packaging, handling, and shipment procedures adhere to international quality and safety standards, ensuring products reach customers in optimal condition. NaurangD Ecommerce Pvt Ltd continuously monitors and optimizes logistics operations to enhance delivery reliability and customer satisfaction.
Users of NaurangD Ecommerce Pvt Ltd may upload product descriptions, images, reviews, comments, and other forms of content on the Platform. All users are required to ensure that their content complies with applicable laws, regulations, and Platform policies. Prohibited content includes, but is not limited to: Material that violates any local or international laws. Content that infringes intellectual property rights, including copyrights, trademarks, or patents. Defamatory, abusive, misleading, fraudulent, or harmful material that may negatively impact other users or the Platform ecosystem. The Platform employs a combination of AI-driven monitoring systems and human moderation to ensure compliance, maintain accountability, and preserve the integrity of the marketplace. NaurangD Ecommerce Pvt Ltd reserves the right to remove, edit, or block any content that violates these standards without prior notice to maintain a safe, trustworthy, and professional digital environment.
All intellectual property rights associated with NaurangD Ecommerce Pvt Ltd, including but not limited to software, logos, trademarks, platform design, graphics, content, and technology systems, are exclusively owned by NaurangD or its authorized licensors. Users are strictly prohibited from reproducing, distributing, copying, reverse-engineering, modifying, or commercially exploiting any part of the Platform without prior written authorization from NaurangD Ecommerce Pvt Ltd. The Platform maintains full compliance with international intellectual property standards, including WIPO, TRIPS, and applicable local laws, to protect proprietary content, technology, and branding. Any unauthorized use may result in legal action, account suspension, or permanent termination, as necessary to safeguard the Platform’s intellectual property and maintain marketplace integrity.
Users of NaurangD Ecommerce Pvt Ltd acknowledge that the Platform may experience temporary interruptions or downtime due to scheduled maintenance, system upgrades, technical failures, or unforeseen operational issues. While the Platform strives to provide continuous and reliable access, NaurangD Ecommerce Pvt Ltd does not guarantee uninterrupted availability and reserves the right to temporarily suspend services to perform maintenance, implement system improvements, or address technical challenges. The Platform employs robust backup procedures, disaster recovery protocols, and global best practices to minimize disruption, ensure data integrity, and restore services promptly in the event of outages. Users are advised to plan transactions and activities accordingly and recognize that occasional interruptions are part of maintaining a secure and efficient digital marketplace.
NaurangD Ecommerce Pvt Ltd reserves the right to suspend, restrict, or permanently terminate user accounts if it determines that a user has: Violated the Terms of Use or any Platform policies. Engaged in fraudulent, deceptive, or unauthorized activities. Misused Platform services or systems, including manipulation of transactions or data. Conducted actions that cause harm to the Platform, its users, or the marketplace ecosystem. Prior to account suspension or termination, the Platform conducts legal and compliance reviews to ensure that all actions are justified and in accordance with applicable laws and regulations. Users are responsible for maintaining ethical behavior, lawful conduct, and adherence to Platform rules. Any violation may result in temporary suspension, permanent termination, and/or legal action, depending on the severity of the breach. NaurangD Ecommerce Pvt Ltd maintains this policy to protect the integrity, security, and trustworthiness of the Platform for all users.
To the maximum extent permitted by applicable law, NaurangD Ecommerce Pvt Ltd shall not be held liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to: Loss of profits or revenue Business interruption or operational disruption Loss of data or digital information Reputational or brand harm This limitation applies regardless of whether the damages arise from the use, misuse, or inability to access the Platform, or from reliance on information, products, or services provided through the Platform. NaurangD Ecommerce Pvt Ltd ensures compliance with international consumer protection laws and strives to maintain a secure, transparent, and reliable marketplace. Users are encouraged to exercise due diligence, verify transactions, and follow Platform policies to mitigate potential risks.
Services are provided “as-is” and “as-available.” All services provided on the platform are offered on an “as-is” and “as-available” basis. NaurangD Ecommerce Pvt Ltd makes no warranties or guarantees of any kind, including but not limited to: Uninterrupted or continuous operation of the platform Accuracy, completeness, or reliability of product listings Merchantability, fitness for a particular purpose, or suitability of products or services Users acknowledge that any direct or indirect loss or damages arising from platform usage are the responsibility of the user. Users are advised to carefully review and evaluate the platform and its services before use. This disclaimer is compliant with international business and consumer protection standards, and applies globally.
NaurangD Ecommerce Pvt Ltd reserves the right to modify, update, amend, or replace these Terms of Use, Privacy Policy, Seller/Vendor Agreement, and all associated policies at any time without prior notice. Users are strongly encouraged to review the Terms periodically to stay informed about any updates, changes, or amendments. Continued access to or use of the platform following any modifications constitutes the user’s full acceptance and agreement to be bound by the revised Terms. Major updates that affect user rights, obligations, or compliance requirements may be communicated through platform notifications, email, or other official channels. Users who do not agree with any modification are required to immediately discontinue use of the platform and its services. All modifications will be effective immediately upon posting unless otherwise explicitly stated. This policy ensures that NaurangD maintains legal compliance, operational transparency, and international best practices for governance and user protection.
These Terms of Use, along with all related agreements, policies, and transactions conducted on the NaurangD Ecommerce Pvt Ltd platform, shall be governed by and interpreted in accordance with the laws of the jurisdiction in which NaurangD Ecommerce Pvt Ltd is legally registered and operational. Users acknowledge that all disputes, claims, or controversies arising out of or relating to the use of the platform shall fall under the exclusive jurisdiction of the competent courts, regulatory authorities, or legal bodies in the company’s registered jurisdiction. The platform also supports alternative dispute resolution mechanisms, including arbitration, mediation, or negotiation, in accordance with both domestic and international trade and commercial compliance standards. For cross-border transactions, users agree to comply with applicable international trade laws, foreign jurisdiction requirements, and regulatory frameworks, including anti-money laundering (AML), data protection, and consumer protection regulations. Nothing in this policy limits NaurangD’s right to seek legal remedies, enforce contracts, or pursue claims in any jurisdiction where the company or its assets are present. Users who transact internationally or use multi-currency and cross-border services are responsible for understanding and adhering to applicable foreign laws, taxes, and import/export regulations. This policy ensures that the platform operates in a legally compliant, transparent, and internationally recognized framework for all users, buyers, and sellers.
If any provision, clause, or part of these Terms of Use is determined by a competent authority, court, or regulatory body to be invalid, illegal, unenforceable, or otherwise void, such determination shall not affect the validity, legality, or enforceability of the remaining provisions. The remaining provisions of these Terms shall continue to apply in full force and effect to the maximum extent permitted by applicable law. NaurangD Ecommerce Pvt Ltd reserves the right to modify, amend, or replace the invalid provision with a valid and enforceable provision that most closely reflects the original intent and purpose of the invalidated term. This severability clause ensures that the overall integrity, enforceability, and effectiveness of the Terms of Use, platform policies, and user agreements remain intact even if individual provisions are struck down. Users acknowledge and accept that this provision supports legal compliance, operational continuity, and international best practices for e-commerce governance.
By accessing, browsing, registering, listing products, purchasing goods, or otherwise using any services provided on the NaurangD Ecommerce Pvt Ltd platform, users explicitly acknowledge and confirm that they have: Read, fully understood, and agreed to comply with these Terms of Use, Privacy Policy, Seller/Vendor Agreement, Return & Refund Policy, Shipping & Delivery Policy, and all associated platform policies. Accepted that continued access or use of the platform constitutes binding agreement to these Terms and policies, including any future updates. Users who do not agree with any part of these Terms or policies must immediately discontinue use of the platform and all associated services. This ensures that all platform interactions, transactions, and communications are conducted with mutual acknowledgment of rights, responsibilities, and obligations, maintaining legal enforceability and international compliance.