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NaurangD Ecommerce Pvt Ltd - Login & My Account

Can I reactivate my inactive NaurangD account?

Yes, you can reactivate your inactive account by logging in using your registered credentials or by contacting customer support for assistance.

Do I need to verify my mobile number or email address every time I log in?

No, verification is not required every time. However, for security reasons, verification may be required during certain login attempts or when unusual activity is detected.

What is an OTP or verification code?

An OTP (One-Time Password) or verification code is a temporary security code sent to your registered mobile number or email address to verify your identity during login or transactions.

Why do I need to verify my mobile number or email address to log into my account?

Verification helps ensure that only authorized users can access the account. It protects your account from unauthorized access and enhances overall platform security.

Can I use an international number to sign up?

Yes, international mobile numbers may be supported, subject to system compatibility and verification capabilities.

How can I use my mobile number to log in on the NaurangD mobile app?

You can log in by entering your registered mobile number and verifying it using an OTP sent to your number.

I am getting an error: “You have exceeded the maximum number of attempts to enter the correct verification code.” What should I do?

If you exceed the maximum number of attempts:

  • Wait for some time before retrying
  • Request a new OTP
  • Ensure correct details are entered
  • Contact customer support if the issue persists
Can I use a corporate email ID to sign up?

Yes, you can register using a corporate or business email ID, provided it is valid and accessible for verification.

How can I add a new delivery address to my account?

You can add a new address by going to the “My Account” → “Address Book” section and entering the required details such as name, address, contact number, and pin code.

What should I do if I do not receive the OTP or verification code?

If you do not receive the OTP:

  • Check your network connectivity
  • Verify your mobile number/email
  • Wait a few moments and request a new OTP
  • Check spam/junk folder (for email OTP)
  • Contact support if the issue continues
How can I change the email ID linked to my account?

You can update your email ID from the Account Settings section after verifying your identity through OTP or other authentication methods.

How can I deactivate my NaurangD account?

To deactivate your account, you may:

  • Go to Account Settings and select “Deactivate Account”
  • Contact customer support for assistance

Account deactivation may be subject to verification and policy conditions.

What should I do if I am unable to log in via the website?

If you are unable to log in:

  • Check your login credentials
  • Reset your password
  • Clear browser cache or try another browser
  • Ensure stable internet connection
  • Contact support if the issue persists
How can I add a GSTIN number to my account?

You can add your GSTIN by visiting the Account Settings → Business Details / GST Information section and entering your GSTIN along with required verification details.

Final Note

NaurangD Ecommerce Pvt Ltd ensures a secure, user-friendly, and efficient account management system, allowing users to easily manage their login, profile, and account-related activities.